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Xbox One players of The Division (opens in new tab), your missing agents are safe. They’ve just gone away for a bit until Ubisoft can uncorrupt them, according to a post on the game’s official forums (opens in new tab).
After The Division Update 1.1 (opens in new tab) went live yesterday, certain players on Xbox One found their characters were no longer accessible (opens in new tab) – which is very bad news, considering it’s one of those games where you can blink and spend dozens of hours improving your equipment.
While the characters appeared to have vanished, their data had actually been corrupted by a “malfunctioning” (let’s call it Rogue) server. They were still there, the game client just couldn’t read them right. Ubisoft will need to bring the servers down to restore the characters once it has a fix ready.
Oh, one last bit of misfortune: the fix will require rolling back affected accounts to the state they were in as of the last server maintenance. So if you played much of The Division after the update but before your character vanished, you’ll lose all the progress you may have made in that period of time. The same goes for any still-accessible characters on your account. Destiny (opens in new tab) got a big update (opens in new tab) yesterday too, maybe give that a shot in the meantime?
The Division players who weren’t affected by the glitch in the first place shouldn’t have to worry about any side effects from the fix, aside from the extra server downtime.
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